312 Charminster Road, Bournemouth, BH8 9RT

Tel: 01202 533370Fax: 01202 534267

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Terms & Conditions

 R J Hull & Company (Accountants) Ltd (R J Hull & Co) is a registered company in England and Wales. Registration number No: 04189341. Our registered office address is, 312 Charminster Road, Charminster, Bournemouth, Dorset BH8 9RT. VAT where applicable is charged at the current prevailing rate.

R J Hull & Co has created this privacy statement to demonstrate our continuing commitment to the protection and privacy of personal information provided by visitors interacting with our website, inputting to any application’s (App’s), inputting to third party websites to which we are given access or otherwise providing your personal data to us. This includes personal data of you, a company, partnership, or that of an employees and sub-contractors. We consider the privacy of personal information to be of the utmost importance. R J Hull & Co recognises the importance of protecting your privacy and this statement is designed to help you understand how we collect, use and safeguard the personal information you may provide us with. R J Hull & Co will continuously assess this statement as business practices change and new technologies come in to use. Changes will be made based on these assessments, so this statement can better serve your needs.

What Information Does R J Hull & Co Collect?
When you visit the R J Hull & Co website there are two methods of collecting user data. The first is personal information you knowingly choose to submit and the second is website use (traffic data) information collected on an overall website visitor basis as you and others browse our website.

Personal Information You Choose to Provide to R J Hull & Co
When you submit personal contact information to us via our online contact form or email, this is considered to be information about yourself that you have chosen to provide. This may include, but not be restricted to: Name, Email address, Business or home phone number. During the course of accountancy, taxation and any other work we complete for you, or on your behalf we may collect personal data as above along with unique tax reference, national insurance number, and financial data (but not limited to). Email Correspondence. When you correspond with us through email, we may retain your email address, the messages and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by post, uploaded, shared via third party software / websites and telephone. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and services we think you will find valuable. You may notify us at any time if you do not wish to receive these offers.

Website Use Information
R J Hull & Co uses common website technology to monitor website visitor numbers, as well as page use within the website. Generally speaking this information does not include any personally identifying data. This data is mostly made up of geographical information, ip address, pages visited and time on the site. View our Cookie policy in full here. IP Addresses IP addresses are used by a computer every time you are connected to the Internet. An IP address is a number that is used by computers on the network (the internet) to identify your computer as being connected. The IP address of visitors is automatically collected by our web server as traffic data, and is required by the web server so that data (Web pages) can be sent to your computer.

How Does R J Hull & Co use this Information?
This visitor data is used to help us improve our content and the services we offer. The data provided by visitors also helps us to customize our site’s content and layout for other lawful purposes such as improving our search engine rankings. At R J Hull & Co we hope these changes improve our site and better tailor it to your needs

Selling Collected or Submitted Information
At R J Hull & Co we do not sell any of the information. Sharing or Selling Collected or Submitted Information At R J Hull & Co we do not share any of the information that uniquely identifies an individual who has submitted any kind of data to R J Hull & Co except to the extent it is necessary to process a transaction or complete and submit documents to relevant government departments and or private companies upon the data owners request. We will disclose information when legally required to do so, or for the protection of our own legal rights. R J Hull & Co will also release information when there is reason to believe that the disclosing of this information is necessary to identify, contact or bring legal proceedings against someone who is believed to be violating our Terms of Service and also to protect the safety of our users and the public.

Terms and conditions
These Standard Terms apply to the supply of all products and services by R J Hull & Company (Accountants) Ltd (hereafter referred to as R J Hull & Co), unless we otherwise agree in writing. R J Hull & Co accept instructions only on the basis that those instructing to us do so as principals and are liable directly to us for payment of our account. Use of third party contractors We may, as your agent, directly or through an intermediary ask another contractor ("Third Party Contractor") to carry out some or all of any work which you instruct us to carry out for you. We shall pay the charges of Third Party Contractors on your behalf and recharge them to you with our own fees. We will take all reasonable care in selecting and instructing a Third Party Contractor. However, we have no control over the activities of a Third Party Contractor and therefore accept no responsibility for the services provided to you by that Third Party Contractor or for any errors or omissions in its work or products. We provide services only on the basis that those instructing us give us all proper, necessary and timely instructions, authority and information (including the execution of all documents required) to enable us to undertake lawfully and effectively the business instructed, and that those instructing us indemnify us accordingly.

Third party reliance
Our services are provided solely for the use of our client shall not be used or relied upon by any other third party. Delivery of products and services Products are delivered using post, email, or via online upload, unless otherwise stated. Where you request an alternative method of delivery, you must meet those costs. Services are provided using reasonable skill and care. The description, price of services and delivery details will be provided on the invoice provided for the service. Services will be provided in accordance with the timescales set out in the Consumer Protection (Distance Selling) Regulations 2000 unless otherwise agreed with you.

We may require payment in advance before providing any goods or services. Where we have agreed credit terms for you all our invoices are due for payment 14 days from the invoice date. We reserve the right to charge for costs and expenses incurred in recovering late payments (Debts up to £999.99 - £40, £1,000 to £9,999.99 - £70, £10,000 or more - £100), and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date. We reserve the right to pass unpaid debts to a third party debt collection agency and/or to instruct debt recovery through the courts. We use Cardsave - Worldpay Virtual Terminal for all our Credit & Debit Card payments however we do not store credit card details nor do we share customer details with any 3rd parties other than our payment provider.

Refunds & Cancellations
R J Hull & Company (Accountants) Ltd will be happy to help you cancel your order prior to fulfilment although cancellation charges may apply depending on the stage of the order and a full refund cannot always be guaranteed. R J Hull & Company (Accountants) Ltd reserves the right to cancel any order and will give full refunds as appropriate. Non- completion of services When you instruct us to undertake any service, you will be responsible for our costs in providing that service whether or not it proceeds to its conclusion or submission. Liability We accept no liability for loss or damage (direct, indirect or consequential) including all loss of profit or business arising out of any single claim, event, or series of related claims or events (including claims based on negligence).

Anti Money Laundering
We are required by law to collect evidence of identity from our clients. If you fail to supply any identity which we request, we will be unable to provide services to you and we will cease to act immediately.

Customer service
If you are unhappy with any aspect of our service, please contact us directly on 01202 533370 or 0ffice@rjhullaccountants.co.uk.

Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion. Quotations and costs Our quotes are valid for 30 days. Any advance payments are due immediately, with the remainder due within 14 days or on project completion for any other services. Our costs are plus VAT and any outside costs incurred (for example: travel, delivery and couriers).

Our accountancy standard hourly rate is £140.00 p/hr. All work, outside an agreed list, in the absence of a quote or due to a client’s changes will be charged at this rate. We will provide you with estimated timescale for progress and completion of work and will use reasonable endeavours to meet those timescales (as long as you perform your obligations promptly). Any quoted dates or times are our best estimates only and we cannot guarantee that they will be met. Retention R J Hull & Co keep copies of all services provided and related files for a minimum period of 5 years after dis engagement under the Anti Money Laundering regulations.

Due to the nature and size of the files involved these will be stored digitally.

Changes to terms and conditions
R J Hull & Co reserve the right to make changes to these terms and conditions from time to time. Under all circumstances the most recent online copy of our Terms & Conditions supersedes any previous dated copies you hold. Jurisdiction Contracts between us will be concluded in the English language and our relationship with you will be governed by English law and will be subject to the exclusive jurisdiction of the English courts. Dated May 2018

312 Charminster Road, Bournemouth, Dorset, BH8 9RTTel: 01202 533370 Fax: 01202 534267E: office@rjhullaccountants.co.uk